301 FW members accelerate innovation, change in customer service
Senior Airman Lexi Smith 301st Fighter Wing Force Support Squadron customer support technician waits for her scheduled appointment using the wing's new Queue Kiosk system at U.S. Naval Air Station Joint Reserve Base Fort Worth, Texas. This system can be accessed via QR code scan, internet link and even the wing's app on Air Force Connect. Sign-up, check-in, with a few button clicks. (U.S. Air Force graphic by Jeremy Roman)

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Photo by: Jeremy Roman |  VIRIN: 210520-F-RJ363-002.JPG