301 FW members accelerate innovation, change in customer service
Senior Airman Lexi Smith 301st Fighter Wing Force Support Squadron customer support technician demonstrates the check-in process using the wing's new Queue Kiosk system at U.S. Naval Air Station Joint Reserve Base Fort Worth, Texas. This system will allow a customer to select any support agency within the entire FSS building to include support from finance, legal, retention and career counseling among others. (U.S. Air Force photo by Jeremy Roman)